Before using our services or features, it is important that you read this Policy as well as the specific conditions that regulate each service or feature.
This Privacy Policy of LUDICO BUSINESS & ENTERTAINMENT, S.L. (hereinafter, LUDICO) regulates the collection, use, and other forms of processing of personal data provided or obtained with the authorization of Users and/or Customers on this website or in any other environment of the entity, digital or physical.
By entering data in one or more of the data collection forms, whether digital or physical, you are accepting their terms of use and the privacy policy, understanding that you have been informed of the terms of use and legal notice of them.
We inform you that every time you provide us with your data or need to access information that could identify you, such as your name, surname, email, postal address, phone number, etc.; whether to browse the web, purchase our products, or use our services, this Privacy Policy will apply.
LUDICO informs users that it complies with current data protection regulations, and specifically with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data.
All legal texts are available to Users and/or Customers on the corresponding website. It is important that you read them as those in force at the time of using our services will apply.
LUDICO is responsible for the collection and processing of your personal data in connection with the services it provides. LUDICO is committed to respecting and safeguarding your privacy and the security of your data. The identifying data of the data controller are: LUDICO BUSINESS & ENTERTAINMENT, S.L., with registered office at Calle O'Donnell, 16. 28009 Madrid, Spain.
Depending on how you interact with LUDICO (through the web or digital environments, email or by phone, etc.) we collect various types of data about you that can identify you directly or indirectly, as described below:
Personal contact information: this refers to any information you provide for us to contact you, such as your name, postal address, email address, or phone number.
Account registration information: this is any information required for entry into your user account, such as your email or password saved in an encrypted and unrecoverable form.
Demographic or behavioral information: information that describes your demographic or behavioral characteristics.
Technical information about computer/mobile devices: information about the computer system or other technological device you use to access our website, such as the Internet Protocol (IP) address used to connect your computer or device to the Internet, the type of operating system, and the type and version of the web browser.
Website/standard information about communications: While you browse and interact with our website, we may use automatic data collection technologies to collect certain information about your actions. This includes information such as the links you click on, the pages or content you view, and for how long, and other similar information and statistics about your interactions, such as content response times, download errors, and the duration of visits to certain pages. This information is captured using automated technologies such as cookies and is also collected through the use of third-party tracking services (such as Google Analytics).
Acceptance of the processing of your personal data is always revocable, although in certain cases, if you object and do not authorize the processing of your personal data, we may not be able to provide you with certain features or services.
We may process your data for different purposes. We use your data, for example, when:
In order to achieve full customer satisfaction, we inform you that all the data you have provided and will provide will be treated with the utmost confidentiality. Your data may be communicated to trusted third parties in order to provide you with better service.
Third parties that help us provide technological services, such as platform providers, hosting services, maintenance, and support for our databases, as well as our software and applications that may contain data about you.
Third parties that help us provide digital and e-commerce services, such as web analytics and search engines.
In case we use companies not belonging to the European Economic Area (EEA), we will only use companies that offer sufficient protection in accordance with European legislation, such as, for example, providers located in the USA that have adhered to the "Privacy Shield". We do not transfer your data to third parties unless you have authorized us or we are required by law.
Personal data will be retained as long as the user does not express otherwise and for the legally established retention periods, unless for logical and obvious reasons they have lost their usefulness or the legitimate purpose for which they were collected.
Users may exercise, with respect to the data collected as described in the first point, the rights recognized in the General Data Protection Regulation, and in particular the rights of portability, access, rectification, deletion, and limitation of processing.
The rights referred to in the preceding paragraph may be exercised by each user by requesting it via email to the address atencionalcliente@ludicobusiness.com. Users are also informed that they can withdraw their consent to the processing of their data at any time.
In case there is any behavior or situation that could be susceptible to generating an incident or irregularity of any kind, contact atencionalcliente@ludicobusiness.com.
If you have any questions or concerns about how we treat and use your personal data or wish to contact our Data Protection Officer, write to us at the following address atencionalcliente@ludicobusiness.com.
The user is responsible for the authenticity of the data provided, which must be accurate, current, and complete for the purpose for which they are provided, assuming responsibility for any damages and losses, both for lost profits and for consequential damages, that may be generated by such inaccuracies or falsehoods. In any case, if the data provided in the corresponding forms were owned by a third party, the user assumes sole responsibility for obtaining the correct consent and informing the third party about the aspects reflected in this legal notice and privacy policies.
We are committed to protecting your personal data. We contractually require trusted third parties who process your data to do the same.
Both access to our website and the use that may be made of the information and content included therein will be the sole responsibility of the person doing so. Therefore, the use that may be made of the information, images, content, and/or products mentioned and accessible through it will be subject to applicable national or international legality, as well as to the principles of good faith and lawful use by users, who will be entirely responsible for such access and correct use. Users will be obliged to make reasonable use of services or content, under the principle of good faith and with respect to current legality, morals, public order, good customs, the rights of third parties or the company itself, all according to the possibilities and purposes for which they are designed.
LUDICO does not assume responsibilities, whether direct or indirect, for consequential damages or lost profits resulting from misuse of services or content by Users or third parties. Information LSSI-CE
In compliance with the duty of information contained in Article 10 of the current Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you that the developer and manager of the content of the Web where you can download different applications and/or information is LUDICO BUSINESS & ENTERTAINMENT, S.L., with registered office at Calle O'Donnell, 16, 28009 Madrid, Spain, and with the management of this Internet domain registered in the corresponding registry, attending to communications from users and/or interested parties through the email atencionalcliente@ludicobusiness.com. Any other commercial, business, administrative, or contracting of goods and/or services activity is the responsibility of the aforementioned company, owner of this domain.
We inform you that we use cookies to improve the browsing experience on our website and provide you with better service. For more information about cookies and how we use them, please read our cookie policy.
The company is only responsible for the content and management of web pages for which it is the owner or holds a right of similar nature. Any other website, social network, or repository of information on the Internet, outside of this website, is the responsibility of its legitimate owners.
LUDICO regularly collaborates with different applications and web environments and always recommends that all users read the corresponding legal notices and privacy policies carefully before accessing these web environments, and that they only access them once they have fully understood and accepted the legal text.
LUDICO reserves the right to change this policy at any time. Please review the Privacy Policy regularly. LUDICO will take reasonable steps to notify you of any significant changes in our privacy practices concerning the use of the information you have provided to LUDICO.
For the resolution of all disputes or issues related to this website or the activities developed therein, Spanish legislation shall apply, to which the parties expressly submit, being competent for the resolution of all disputes arising from or related to its use the Courts and Tribunals of Madrid.